Contents
What Are Cookies
Cookies are small text files that are placed on your device when you visit a website or use a web-based app. They allow the website to remember information about your visit, such as your preferences or whether you are logged in.
Similar technologies include local storage, session storage, and pixels. In this policy the word "cookies" refers to all of these technologies unless stated otherwise.
We use cookies as sparingly as possible. We do not use cookies for advertising, tracking, or profiling. Our use of cookies is limited to what is necessary to operate the service and, with your consent, to understand how the site is used so we can improve it.
How We Use Cookies
We use cookies for the following purposes:
- To keep you logged in to your account between sessions so you do not need to enter your password every time you open the app
- To remember your preferences and settings within the app
- To maintain the security of your session and protect your account from unauthorised access
- With your consent, to collect anonymous analytics data about how the website and app are used so we can improve them
We do not use cookies to track you across other websites, to build advertising profiles, or to share your data with third-party advertisers.
Types of Cookies We Use
The following table describes the cookies currently in use on the Settle and Source™ website and app.
| Cookie name | Type | Purpose | Duration |
|---|---|---|---|
| session_token | Keeps you logged in to your account | 30 minutes of inactivity | |
| auth_token | Authenticates your identity and secures your session | Session | |
| user_prefs | Stores your context preference and app settings | 12 months | |
| csrf_token | Protects against cross-site request forgery attacks | Session | |
| analytics_consent | Remembers whether you have accepted or declined analytics cookies | 12 months | |
| _analytics | Collects anonymous data about how the site is used to help us improve it. Only placed with your consent. | 12 months |
Essential cookies are necessary for the app to function. They cannot be disabled without affecting your ability to use the service. Analytics cookies are optional and are only placed with your explicit consent.
Cookies We Do Not Use
We want to be clear about what we do not do with cookies.
- We do not use advertising or targeting cookies
- We do not use cookies to track you across other websites
- We do not use cookies to build profiles for advertising purposes
- We do not sell or share cookie data with advertisers or marketing platforms
- We do not use third-party social media tracking pixels such as Facebook Pixel or Google Ads
Third-Party Cookies
Some features of the app rely on third-party services which may set their own cookies. We only use third-party services that are necessary to operate the app and that meet our privacy standards.
- Our payment processor may set cookies during the payment process to prevent fraud and ensure payment security. These cookies are essential and are governed by the payment processor's own privacy policy
- If you have consented to analytics cookies, our analytics provider may set cookies to collect anonymous usage data. This data is aggregated and cannot be used to identify individual users
We do not permit any third-party service to use cookies for advertising or tracking purposes on our site or app.
Managing Your Cookies
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect your ability to log in to and use the app.
Here is how to manage cookies in the most commonly used browsers:
Google Chrome
Settings → Privacy and security → Cookies and other site data
Chrome cookie settings →Microsoft Edge
Settings → Cookies and site permissions → Cookies and site data
Edge cookie settings →You can also withdraw your consent for analytics cookies at any time by contacting us at support@traumareleasecentre.com and we will remove them from your session.
Cookie Consent
When you first visit the Settle and Source™ website you will be shown a cookie consent banner. This banner allows you to accept or decline optional analytics cookies.
- Essential cookies are placed automatically as they are necessary for the site to function
- Analytics cookies are only placed if you click Accept on the cookie consent banner
- If you click Decline or close the banner without accepting, only essential cookies will be placed
- Your cookie preference is stored for 12 months. You can change your preference at any time by contacting us
Users in the United Kingdom and European Union have specific rights regarding cookie consent under the UK Privacy and Electronic Communications Regulations (PECR) and EU ePrivacy Directive. We comply with these requirements by obtaining explicit consent before placing any non-essential cookies.
Changes to This Policy
We may update this Cookie Policy from time to time as our use of cookies changes or as legal requirements evolve. When we make material changes we will update the date at the top of this page.
We recommend checking this page periodically to stay informed about how we use cookies.
Contact Us
If you have any questions about this Cookie Policy or about how we use cookies, please contact us. We aim to respond to all enquiries within 3 business days.
Cookie enquiries
We are happy to help with any questions about cookies or your privacy preferences.
support@traumareleasecentre.com